Productivity: OfficeTime
As a freelancer or entrepreneur in the SME sector, it's essential to keep track of how much you actually work. OfficeTime helps you with this. In a user-friendly way, as it is designed with practicality in mind. No thick manuals for this software, just get started! You can easily track your worked hours in clear tables, and if needed, you can automatically generate invoices from here. OfficeTime is available for both Windows and OS X/iOS and synchronizes across all your devices. So even if you work a lot with your tablet or smartphone, you can keep track of your worked hours. The software can also be used offline.
Info officetime.net
Price € 37,-
Project Management: Basecamp
When overseeing your (large) projects, accompanying management software is indispensable. Basecamp offers you the ability to share documents and collaborate on them, assign tasks, and keep track of to-do lists. What makes the software so powerful is that it integrates with your email, allowing you to automatically inform people of what is expected of them and when via email. It runs entirely on Basecamp's secure servers, allowing you to focus on the project instead of peripheral matters. Basecamp works on both desktops (Windows and OS X) and mobile devices (Android and iOS).
Info basecamp.com
Price $ 20,- per month (10 active projects, 3GB storage)
Accounting: Intuit Quickbooks Online Plus
With Intuit's QuickBooks Online Plus software, managing your company's administration is made easier. The software is quick to use and doesn't complicate things with stacks of user manuals. In the software, you can keep track of your budgets, create orders, store and process your invoices, and generate reports. The software works on all devices, so whether from your desktop or on the go with your iOS or Android device, you can easily manage your administration.
Info global.intuit.com
Price € 29,- per month (5 users plus your accountant)
Customer Service: Olark
With Olark, you can quickly and easily build a chatbox through an online system to assist your customers. The software keeps track of transcripts so you can monitor what is being discussed. You also receive the location of the person you are contacting and see what they are viewing on your website, making it easier to guide the customer on your site. The design can be customized to your website, so you always have a suitable chatbox running on your site. Conveniently, you can integrate the software with CRM software like Zendesk and Salesforce, allowing conversations to be added to the customer history.
Info www.olark.com
Price From $15,- per month
Presenting: Gliffy Online
If you want to clearly map out a project or idea, Gliffy Online is the solution. The software allows you to create diagrams and flowcharts via the software that runs in your browser. If you are familiar with Microsoft Paint or Photoshop, you can immediately get to work with the user-friendly menus of Gliffy Online. Not only simple diagrams but also more technical diagrams like wireframes and detailed floor plans can be created. Gliffy Online is free, but if you want to export your creations, you need to register.
Info gliffy.com
Price Free (registration required)
