Cyberattacks are becoming increasingly complex and sophisticated. Therefore, companies are increasingly turning to MSPs for human-led monitoring and management of their cybersecurity environments, 24 hours a day, 7 days a week. As a result, Managed Detection and Response (MDR) has become a key focus for MSPs: 81% of them currently offer an MDR service, according to the 'MSP Perspectives 2024' report from Sophos. MSP Elevate helps MSPs differentiate themselves as high-quality providers to customers by offering unique business-enhancing benefits, including an exclusive high-quality MDR service offering from Sophos.
Managing multiple cybersecurity platforms is a significant overhead for MSPs and costs valuable billable hours. MSPs estimate that consolidation onto a single platform would reduce their daily management time by 48%*. MSP Elevate includes Network-in-a-Box bundles that allow MSPs to manage the entire network stack through the unified Sophos Central platform. This frees up staff time for revenue-generating activities. Furthermore, the biggest risk for MSPs is the lack of internal expertise in cybersecurity*. Sophos' network solutions automatically respond to threats across the entire customer environment, enhancing MSPs' customers' defenses without adding extra workload.
"MSP Elevate is the first of many business-focused MSP programs that result from the collaboration of Sophos and Secureworks," says Chris Bell, Senior Vice President of Global Channel, Alliances, and Corporate Development. "As a channel-focused company that protects over 250,000 MSP customers, we are constantly looking for ways to reward our partners and invest in their success as they grow their business with us. MSP Elevate drives long-term growth for our partners by providing MSPs exclusive access to solutions, discounts, rebates, and training to deliver the best possible value to customers."
The benefits of the Sophos MSP Elevate program include:
- Exclusive access to the Sophos MDR Bundle for MSPs: includes access to Sophos' MDR Complete premium service pack with incident response, 1 year of data retention, Sophos' Network Detection and Response (NDR), and all integration packs from Sophos, allowing defenders to utilize all available telemetry from the entire customer environment for faster threat detection and response.
- Simplified sales process: accelerates implementation time and reduces overhead costs for MSPs. With the new MDR bundle for MSPs, partners can quickly and easily assign one SKU to the customer for all their current and future MDR needs.
- Discounted Network-in-a-Box Hardware bundle: access to Sophos' advanced network security solutions, including Sophos Firewall, Sophos Switch, and Sophos Wireless Access Points at a significant discount. These products work together to automate threat response and are managed through Sophos Central.
- Growth-based rebates: our goal is to grow with our partners and invest in them. Therefore, the program will recognize and reward MSPs that increase their monthly Sophos MSP invoices.
- Architect-level training: ensures that MSPs enhance their internal service capabilities with training on Sophos Endpoint and Sophos Firewall.
- Exclusive invitation-only access to Sophos events: gain exclusive access to hands-on training and enablement, 'Ask the Experts' sessions, attend exclusive Sophos events, meet Sophos leadership, and contribute to the roadmap of Sophos and the MSP strategy.
- Future benefits: introduction of new program benefits to enhance MSP profitability, customer protection, and overall value as a service provider.
"MSP Elevate enables MSPs to quickly deploy a comprehensive MDR service that eliminates blind spots by leveraging all available telemetry from the entire customer environment," says Raja Patel, Chief Product Officer of Sophos. "This enhanced visibility accelerates threat detection and response while delivering better returns for customers on their existing technology investments. Moreover, the service seamlessly adapts to technological advancements, ensuring that customer security is future-proof and provides peace of mind both commercially and in terms of cybersecurity."
MSP Elevate is a non-exclusive collaboration to sell the best cybersecurity solutions from Sophos available on the Sophos Central platform, including Sophos MDR, Sophos Endpoint powered by Intercept X, and Sophos Firewall. To access the benefits of the program, MSPs must make a minimum monthly spend over a period of 12 months. To participate in MSP Elevate, partners must be part of the MSP Flex program. MSPs can then bill Sophos solutions on a monthly basis.
"Joining MSP Elevate is a logical decision. This new program gives an extra boost to the growth of MSPs that we have experienced with Sophos over the past 17 years. Not all MDR offerings are the same, and I am excited to provide a superior service based on the value and quality of the results. This will enhance the protection of my customers and my business can stand out in this increasingly crowded market," says Craig Faiers, Sales Director at Arc.
As 80% of MSPs offer MDR through a specialized provider*, partners can choose to have Sophos deliver the MDR service entirely or engage Sophos as a supplement to their own teams, for example, for after-hours support. This is particularly important as according to the Active Adversary Report from Sophos, 88% of ransomware attacks occur outside normal business hours.
Sophos MDR is the service most trusted by MSPs to secure their customers and currently protects over 18,000 MSP-managed customer environments against advanced threats including ransomware. This broad customer coverage provides insights into attacks on MSP-managed environments, which are continuously used to update customer security in real time and optimize their protection against ever-evolving attacks.
Visit www.sophos.com/elevate to learn more about MSP Elevate. Sophos partners can sign up for the MSP Elevate program on the Sophos partner portal at: https://www.sophos.com/en-us/partners/partner-portal.
